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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Junior Davila

February 16, 2026

5  out of  5
rating by Junior Davila
"Excelente atención, gracias a Ingrid Sánchez por su ayuda y explicación detallada sobre todo 10/10"
We responded:
"Muchas gracias por sus amables palabras. Me alegra saber que Ingrid Sánchez le brindó una atención excelente y una explicación detallada que cumplió con sus expectativas. Estamos aquí para servirle siempre. ¡Esperamos verlo de nuevo pronto! Ernesto Martinez, Agent - State Farm Insurance."
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Benjamin Leon

February 10, 2026

5  out of  5
rating by Benjamin Leon
"Georgina was very helpful went above and beyond. Thank you"
We responded:
"Thank you so much for your kind words! 🌟 I’m glad to hear that Georgina went above and beyond to help you. She truly cares about our customers and takes pride in providing excellent service. We appreciate your trust in our agency! — Ernesto Martinez, Agent - State Farm Insurance. "
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Maria Ruiz

February 2, 2026

5  out of  5
rating by Maria Ruiz
"Love my agent and there staff, especially Georgina she took her time making sure the best rates were offered. Have been Ernesto client since he opened his office in Melrose, 17 plus years 🎊😊"
We responded:
"Thank you so much for your continued trust and support over the past 17 years. I’m happy to hear that Georgina and the staff took the time to find the best rates for you. We truly appreciate your loyalty and look forward to serving you for many years to come. Ernesto Martinez, Agent - State Farm Insurance."
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Clemencia Flores

January 20, 2026

5  out of  5
rating by Clemencia Flores
"Muy buena atencion con Ernesto Martinez la reunion fue exelente"
We responded:
"Muchas gracias por sus amables palabras. Me alegra saber que la atención que le brindé fue de su agrado y que la reunión fue excelente. Quedo a su disposición para cualquier otra consulta o necesidad. Ernesto Martinez, Agent - State Farm Insurance. "
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Emperatriz Blanco

January 14, 2026

5  out of  5
rating by Emperatriz Blanco
"Hola súper recomendado me atendió Ingrid, súper amable, paciente y clara."
We responded:
"Muchas gracias por su amable comentario. Me alegra saber que Ingrid le brindó una atención amable, paciente y clara. Espero seguir atendiéndole con la misma calidad en futuras ocasiones. Ernesto Martinez Agent - State Farm Insurance"
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Gonzalez Marco

January 9, 2026

5  out of  5
rating by Gonzalez Marco
"Muchas gracias a Javier Rodriguez, hace muy buen trabajo. Nos ayudó mucho"
We responded:
"!Muchas gracias por su comentario! Me da mucho gusto saber que Javier le brindó un excelente servicio y que pudo ayudarle. Aprecio sinceramente su confianza y quedo a su disposición para lo que necesite. Ernesto Martinez, Agent - State Farm Insurance. "
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Xilef R . R

December 26, 2025

5  out of  5
rating by Xilef R . R
"Muy buena .. bien amables buena explicación y buen precio"
We responded:
"¡Muchas gracias por su comentario! Nos alegra mucho saber que le atendimos con amabilidad, que la explicación fue clara y que el precio le pareció justo. Siempre estamos aquí para ayudarle con lo que necesite. Ernesto Martinez, Agent – State Farm Insurance"
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Gabriel De Leon

December 26, 2025

5  out of  5
rating by Gabriel De Leon
"Cynthia helped me with my life policy and explained to me why it is important. She made the process very easy and answered any question I had."
We responded:
"Thanks so much for your kind words! Cynthia loves helping make the life insurance process easy to understand and is always happy to answer any questions you have. We’re glad she could help you see how important your policy is. If you ever need anything else, please don’t hesitate to reach out. Ernesto Martinez, Agent – State Farm Insurance"
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Asael Rios

December 21, 2025

5  out of  5
rating by Asael Rios
"Great Great services 👍 👌 👏"
We responded:
"Muchas gracias, Asael por la calificación de 5 estrellas! Agradecemos mucho su confianza y la oportunidad de servirle. Estamos a su disposición para cualquier cosa que necesite. — Ernesto Martínez, Agent - State Farm Insurance. "
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Emilio Reyes

December 12, 2025

5  out of  5
rating by Emilio Reyes
"La atención fue muy buena nos resolvieron el problema, daniela fue muy amable muy buen servicio atención 10/10 es un lugar donde te tratan como familia y tratan de solucionar tus problemas para que te vayas satisfecho 👌👍🏼"
We responded:
"¡Muchas gracias, Emilio! 🌟 Nos alegra saber que recibió una excelente atención y que Daniela pudo ayudarle a resolver su problema con amabilidad y profesionalismo. En nuestra oficina nos esforzamos por tratar a cada cliente como familia y aseguramos de que se vaya satisfecho. Agradecemos mucho su confianza. -- Ernesto Martinez, Agent - State Farm Insurance. "
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Jose Gonzalez

December 9, 2025

5  out of  5
rating by Jose Gonzalez
"Ya, tango mas de 10 años con la agencia de Ernesto en Melrose park. Y siempre me han ayudado en todo Momento tanto las personas que trabajan en la oficina: como Cynthia, Daniela, Ingrid. Es un grupo de personas que se preocupan por sus clientes. Yo recomiendo esta agencia al 100%."
We responded:
"Muchas Gracias, Jose por mas de 10 años de confianza! Me honra saber que mi equipo - Cynthia, Daniela e Ingrid - le a brindado el apoyo que necesita en todo momento. Ellas trabajan con dedicación para cuidar a nuestros clientes, y sus palabras significan mucho para nosotros. Aprecio sinceramente su recomendación al 100%. Ernesto Martinez, Agent - State Farm Insurance "
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Tomas Valdes

November 26, 2025

5  out of  5
rating by Tomas Valdes
"Georgina is amazing to work with. Always answered all my questions. She takes the time to explain policies and always been very kind. Thank you."
We responded:
"Thank you Tomas! I’m very glad to hear that you’ve had such a great experience working with Georgina. She truly takes the time to explain policies and make sure every question is answered with patience and kindness. We appreciate your trust in our agency - thank you for choosing us! Ernesto Martinez, Agent - State Farm Insurance. "
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Lionel Moran

October 28, 2025

5  out of  5
rating by Lionel Moran
"Very knowledgeable person, helped me answer all of the questions I had. Gave me concrete answers."
We responded:
"Thank you, Lionel! I'm glad to hear that your annual policy review with Georgina went so well. She takes great care to provide clear and knowledgeable answers to every question. We truly appreciate your trust and the opportunity to serve you! Ernesto Martinez, Agent - State Farm Insurance."
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yadira roman

October 28, 2025

5  out of  5
rating by yadira roman
"Explained policies with detail and answer any questions with patience"
We responded:
"Thank you very much, Yadira! I’m happy to hear that you found the price reasonable and that Georgina was able to explain the policies in detail while patiently answering all your questions during your annual policy review. We’re committed to providing excellent service, so please feel free to contact us anytime you need assistance. Ernesto Martinez, Agent - State Farm Insurance."
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Stephanie Dimitrova

October 22, 2025

5  out of  5
rating by Stephanie Dimitrova
"Georgina Guzman is amazing to work with. Very kind and always answered all of my questions."
We responded:
"Thank you very much, Stephanie! We’re so happy to hear that Georgina Guzman made your experience pleasant and was helpful with all your questions. Providing excellent service in property and vehicle insurance is very important to us. We appreciate your kind words and look forward to serving you again! Ernesto Martinez, Agent - State Farm Insurance. "
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miller norbey lancheros lesmes

October 21, 2025

5  out of  5
rating by miller norbey lancheros lesmes
"Excelente la atención prestada y eficaz"
We responded:
"¡Gracias, Miller! Nos alegra mucho que la atención haya sido excelente y eficaz para usted. Estamos aquí para ayudarle cuando lo necesite. ¡Saludos! Ernesto Martinez, Agent - State Farm Insurance."
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diana de los rios

October 15, 2025

5  out of  5
rating by diana de los rios
"Excellent service, Ingrid helped me a lot to find the best rate for my car insurance."
We responded:
"Thank you Diana! I’m so glad to hear that Ingrid was able to help find the best rate for your car insurance. She takes great pride in taking care of our customers. We truly appreciate your trust in our agency! Ernesto Martinez, Agent - State Farm Insurance. "
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E Pedroza

October 15, 2025

5  out of  5
rating by E Pedroza
"Im a customer of this office i move to Bolingbrook but definitely staying with them. Cynthia is very professional and helpful. If any of u guys need insurance go to Ernesto Martinez office and ask for Cynthia she is the best"
We responded:
"Thank you so much for your wonderful review! It means a lot to us that you’re staying with our office even after your move to Bolingbrook. Cynthia truly appreciates your kind words—she’s always here to help and support you. If you or anyone you know ever needs insurance, please don’t hesitate to reach out. We’re grateful to have you as part of our community! Ernesto Martinez, Agent State Farm Insurance."
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Maurice Garcia

October 8, 2025

5  out of  5
rating by Maurice Garcia
"Desde que conocimos a Ernesto, siempre nos brindado un servicio excelente. Acabamos de asegurar nuestros carros con el."
We responded:
"Le agradezco de corazón sus bonitas palabras. Ha sido un verdadero placer conocerlos y poder ayudarles en asegurar sus carros. Siempre me esfuerzo por brindar el mejor servicio, y saber que ustedes lo han sentido así me llena de alegría. Cuenten conmigo para lo que necesiten, estaré encantado de seguir apoyándoles. Ernesto Martinez, Agent - State Farm Insurance."
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Noe Valles

October 7, 2025

5  out of  5
rating by Noe Valles
"Fue un servicio excelente, muy hamble la agente Georgina, muy servicial y atenta!!"
We responded:
"Muchas Gracias Noé! Me alegra mucho saber que Georgina le brindó un servicio excelente. Ella siempre se esfuerza cada día por atender a nuestros clientes con amabilidad y dedicación. Aprecio sinceramente su confianza en nuestra oficina. Ernesto Martinez, Agent - State Farm Insurance. "
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Ana Gonzalez

October 2, 2025

5  out of  5
rating by Ana Gonzalez
"I’ve been stay with State Farm for a long time, but now Georgina is a great person. Patient person they give you confidence in. She’s a great person when I have a problem she Best to answer my questions so it’s great.have a person like her?"
We responded:
"Hi Ana, Thank you so much for your kind words and for trusting State Farm for so many years. I’m happy to hear that Georgina has been patient and supportive in answering your questions and helping you feel confident with your life and mortgage insurance. She’s a valuable member of my team, and I’m glad to know you appreciate her assistance. If you ever need anything else, please feel free to reach out to me or Georgina anytime. Best regards, Ernesto Martinez State Farm Agent"
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ItZjaYt33

October 1, 2025

5  out of  5
rating by ItZjaYt33
"I had a great experience working with Javier. He was very knowledgeable and provided me with a lot of helpful information. He always communicated clearly and kept me updated throughout the process, which made everything much easier for me. Overall, Javier was professional, friendly, and went above and beyond to make sure I understood all my options. As a first time homebuyer he was able to get me the most discounted rate as possible for my new home and multiple vehicles. Highly recommended! Thank you Javier."
We responded:
"Thank you so much for your kind and thoughtful review! I’m glad to hear that Javier provided you with knowledgeable and clear support throughout your first homebuying experience. He truly goes above and beyond to make sure our clients feel confident and informed, and I’m happy he was able to secure the best rates for your new home and vehicles. We appreciate your trust and recommendation! Please don’t hesitate to reach out to me or Javier if you ever need anything in the future. Congratulations again! Ernesto Martinez, Agent - State Farm Insurance."
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Maria Padilla Miranda

October 1, 2025

5  out of  5
rating by Maria Padilla Miranda
"Georgina provided great service and explained the policy in detail."
We responded:
"Thank you so much for your kind words! We're really pleased to hear that Georgina took the time to provide great service and explain the policy clearly. It means a lot to us to know you had a positive experience. Please don’t hesitate to reach out if you need anything else! Ernesto Martinez, Agent - State Farm Insurance"
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Rogelio Gamboa

September 29, 2025

5  out of  5
rating by Rogelio Gamboa
"Very nice people, also the best coverage, and good prices."
We responded:
"Thank you so much, Rogelio! We're very happy to hear you had a great experience with us and appreciate your kind words about our team, coverage, and prices. We look forward to continuing to serve you! Ernesto Martinez, Agent - State Farm Insurance"
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Viki De La Mora

September 20, 2025

5  out of  5
rating by Viki De La Mora
"Súper agradecida con mi agente Georgina L. Guzmán por su ayuda siempre atenta a mis servicios , con amabilidad y respeto siempre"
We responded:
"Muchas gracias, Viki, por compartir su experiencia! Nos alegra mucho saber que Georgina la atiende siempre con amabilidad, respeto y profesionalismo. Comentarios como el suyo nos motivan a seguir brindando un servicio excepcional todos los días. Ernesto Martínez, Agent - State Farm Insurance "