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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosie M

March 20, 2025

5  out of  5
rating by Rosie M
"I cannot express how grateful I am for Georgina’s support and help throughout our claim process. She is truly the only reason why we decided to renew our policy with State Farm and the only one who took the time to return our calls, and emails. It has been over a month and me and my husband never received a call from Ernesto which we called and left various messages for him specifically to give us a call back and help us figure out what was going with our claim. Georgina in my opinion is the best and the face of that office, always count on her to be there every step of the way. Not only has she been great with our auto and home policy but also with my life insurance policy. Thank you Georgina for all the help and support!!!"
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Roman Gonzalez

March 14, 2025

5  out of  5
rating by Roman Gonzalez
"Excelente servicio, desde que llegas a la oficina te recibe Ingrid una persona muy amable, eficiente, educada,simpática he inteligente , Ernesto te asesora personalmente , javier el chico que me hizo mi contrato aclaro mis dudas respecto a lo que buscaba y me encontró el mejor plan, super recomiendo esta oficina para adquirir tu aseguransa 5 estrellas 🌟 😉"
We responded:
"¡Muchas gracias por su comentario tan positivo! Nos alegra mucho saber que tuvo una experiencia excelente en nuestra oficina. Nos esforzamos por brindar el mejor servicio posible y es gratificante saber que cumplimos con sus expectativas. Ingrid y Javier estarán encantados de escuchar sus amables palabras. Agradecemos su recomendación y esperamos poder asistirle nuevamente en el futuro. ¡Que tenga un excelente día! Atentamente, Ernesto Martinez Agente - State Farm Insurance"
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Misael Morales

March 4, 2025

5  out of  5
rating by Misael Morales
"Excelente explicacion y servicio. . . ."
We responded:
"Muchas gracias por su reseña. Me alegra saber que nuestra explicación y servicio fueron de su agrado. Estoy aquí para ayudarle siempre que lo necesite. Ernesto Martinez, Agent - State Farm Insurance"
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L Guzman

February 8, 2025

5  out of  5
rating by L Guzman
"5 Stars - Exceptional Service and Dedication I recently had an issue with my policy due to an oversight, and I cannot express enough gratitude to Georgina Guzman at Ernesto Martinez - State Farm for her outstanding support. She went above and beyond in negotiating with State Farm corporate to help me recover my policy. Her professionalism, persistence, and clear communication made a stressful situation much more manageable. Georgina kept me informed every step of the way and truly advocated on my behalf. Thanks to her efforts, everything was resolved successfully. I highly recommend Georgina and the entire team at Ernesto Martinez - State Farm for their dedication to their clients. If you're looking for an agent who truly cares and fights for you, this is the place to go! ________ Recientemente tuve un problema con mi póliza debido a un descuido, y no puedo expresar suficiente gratitud a Georgina Guzmán de Ernesto Martínez - State Farm por su increíble apoyo. Ella hizo todo lo posible para negociar con la corporación de State Farm y ayudarme a recuperar mi póliza. Su profesionalismo, persistencia y comunicación clara hicieron que una situación estresante fuera mucho más manejable. Georgina me mantuvo informado en cada paso del proceso y realmente abogó por mí. Gracias a su esfuerzo, todo se resolvió con éxito. Recomiendo altamente a Georgina y a todo el equipo de Ernesto Martínez - State Farm por su dedicación a sus clientes. Si buscas un agente que realmente se preocupe y luche por ti, ¡este es el lugar indicado!"
We responded:
"Le agradecemos mucho su comentario su confianza. Nos alegra saber que Georgina pudo asistirle con profesionalismo y dedicación para resolver su situación. En Ernesto Martinez - State Farm nos comprometemos a brindar un servicio excepcional y a estar siempre del lado de nuestros clientes. Ernesto Martinez, Agent - State Farm Insurance"
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Don Price

February 8, 2025

5  out of  5
rating by Don Price
"Very Nice people to work with!!! I had a problem and it was Resolved in 15 to 20 minutes!"
We responded:
"We appreciate your kind review! We're glad we could resolve your issue quickly. At Ernesto Martinez State Farm, we're committed to providing prompt and friendly service. If you ever need assistance, we're always here to help. Ernesto Martinez, Agent - State Farm Insurance"
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Michael Wynn

February 7, 2025

5  out of  5
rating by Michael Wynn
"Absolutely satisfied with your staff they are the best"
We responded:
"We truly appreciate your kind words! It means a lot to know you're completely satisfied with our team. We're always here to help and look forward to assisting you again in the future! Ernesto Martinez, Agent - State Farm Insurance"
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Set Apart Way

January 27, 2025

5  out of  5
rating by Set Apart Way
"Thank you for explaining to me the policies."
We responded:
"You're welcome! Thank you for the review. I am glad that we were able to meet and review your coverages. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
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Ricardo Gonzalez

January 20, 2025

5  out of  5
rating by Ricardo Gonzalez
"Excellent Service! I had a car accident and Ernesto was able to help me file a claim with another carrier. I am all set with my claim and would recommend Ernesto & his team."
We responded:
"Thank you so much for your kind words! I'm really glad I could help you file your claim and make the process a bit smoother for you. Your recommendation means a lot to me and the entire team. We're always here to support you, so if you need anything else in the future, please don’t hesitate to reach out. Ernesto Martinez, Agent - State Farm Insurance."
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Luis Flores

December 27, 2024

5  out of  5
rating by Luis Flores
"Muchas gracias por su alluda el dia de hoy. Lo agradecemos mucho."
We responded:
"¡Muchas gracias por su comentario! Fue in placer poder ayudarlos. Estamos aquí para lo que necesiten. ¡Gracias por confiar en nosotros! Ernesto Martinez, Agent - State Farm Insurance"
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Ale Mireles

December 21, 2024

1  out of  5
rating by Ale Mireles
"I’ve been a client of State Farm for so many years and I’ve recently had one of the worst experiences ever. If I could give them zero stars I would. I received a call from Cynthia on Friday in regards of my renewal of my policy which is due to to expire in 2 days. The conversation went a little like this “due other householders in my policy resulting in many losses..as in accidents… and also a loss that I’ve been in back at 2021.. we can no longer renew your insurance.” After already going in person to talk to Ernesto about this situation a couple months back, he assured us that this wouldn’t affect my renewal whatsoever. now I have to find a new car insurance in 2 days or else will be at risk of getting a ticket. I would say it’s very unprofessional and unethical of them to go back on their word and very inconsiderate, especially considering that the call took place on a Friday and only have 2 days to find a new insurance company ! Never going back to State Farm nor do I recommend making business with anyone in this office."
We responded:
"Ale, Thank you for your feedback, and I'm sorry to hear about your experience. I also apologize that you were unable to join the meeting with your family to discuss this matter. There seems to be a misunderstanding, as I did not assure that this issue was resolved. I explained the appeals process and clarified that I don't have the final say. I regret any confusion and inconvenience this caused. Our team strives to provide the highest level of service and transparency, and it's clear we fell short in your case. We take your concerns seriously and will use this as an opportunity to improve our processes. Ernesto Martinez, Agent - State Farm Insurance"
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Jonathan Ibarra

December 12, 2024

5  out of  5
rating by Jonathan Ibarra
"Ernesto's a professional insurance agent. Very informative & whilling to extend a hand. Great rates!!"
We responded:
"Thank you, Jonathan it was a pleasure meeting you, and I'm glad I could help. Please don't hesitate to reach out if you need anything else! Ernesto Martinez, Agent - State Farm Insurance"
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Pedro Bahena

October 29, 2024

5  out of  5
rating by Pedro Bahena
"Hola, actualmente soy cliente de state farm ya por varios años y a la vez estoy muy satisfecho con el servicio que ellos me brindan. Sus agentes son muy profesionales y siempre están dispuestos a ayudar y responder a cada una de mis preguntas. Recientemente uno de mis vehículos asegurados estuvo involucrado en un hit and run. Después de hacer mi reporte de policía contacté a state farm y me asistió la agente, Georgina Guzmán. Respondió a todas mis preguntas y me asesoró de la mejor manera de cómo resolver este caso. Su profesionalismo y amabilidad destacan en su persona. Muchas gracias espero que con su ayuda pronto se pueda resolver el caso de mi auto."
We responded:
"¡Gracias por compartir su experiencia y por confiar en nosotros durante estos años! Nos alegra saber que está satisfecho con nuestro servicio y que Georgina pudo asistirle en este caso. Estamos aquí para ayudarle en todo lo que necesite, y esperamos que su situación se resuelva pronto. ¡Gracias nuevamente por su confianza! Ernesto Martinez, Agent - State Farm Insurance."
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Humberto Iglesias

October 21, 2024

5  out of  5
rating by Humberto Iglesias
"Me llego una cartera del estado, pidiendo comprobante de mi seguro. Ernesto me ayudó con la carta y aclaró que si sigo teniendo seguro de auto. La oficina de Ernesto siempre están disponibles para ayudarme, por eso sigo siendo cliente de el por 20 años."
We responded:
"¡Muchas gracias por su reseña y por confiar en mi durante estos 20 años! Me alegra saber que pude ayudarle con la carta y brindarle tranquilidad. Siempre estaré aquí para cualquier consulta o asistencia que necesite. Aprecio mucho su lealtad y espero seguir apoyándole en todo momento. Ernesto Martinez, Agent - State Farm Insurance."
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Alicia Galarza

October 10, 2024

5  out of  5
rating by Alicia Galarza
"I had a car accident, and Ernesto Martinez had given me the attention and information I needed. He had explained everything I needed to know and should know, he left no questions unanswered."
We responded:
"Thank you for your review and for trusting me to help with your auto claim. I'm glad I could provide the attention you needed and that all of your questions were answered. Ernesto Martinez, Agent - State Farm Insurance."
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Jorge Muñiz

September 25, 2024

5  out of  5
rating by Jorge Muñiz
"Gracias en contre lo que necesitaba muy amables te explican bien todo se los recomiendo"
We responded:
"¡Muchísimas gracias por su comentario! Nos complace saber que encontró lo que necesitaba y que pudimos brindarle una atención clara y amable. Su confianza y recomendación nos motivan a seguir ofreciendo el mejor servicio posible. Estamos a su disposición para lo que necesite el futuro. Ernesto Martinez, Agent - State Farm Insurance. "
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Hazel Aventurado-Codotco

September 16, 2024

5  out of  5
rating by Hazel Aventurado-Codotco
"We never had any problems with our car insurance with State Farm, so when it was time to buy our first home we did not hesitate to contact them. Georgina was very helpful and patient, and assisted us right away in setting up our home insurance. Being first time homebuyers, she gave us tips and worked promptly with our lender ensuring a smooth process. Excellent customer service, more power!"
We responded:
"Thank you for the wonderful review! We're delighted Georgina could make your first home experience smooth and easy. Congratulations on your new home, and we're always here for you! Ernesto Martinez, Agent - State Farm Insurance."
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Deiby Escobar

September 11, 2024

5  out of  5
rating by Deiby Escobar
"Georgina is Avery helpful person I'm super glad tho have her as my agent and she has the best customer service the u can ask for."
We responded:
"Thank you for the fantastic review! We're so pleased to hear that Georgina has provided you with top-notch service. We're glad to have her on our team, and we're always here to help! Ernesto Martinez, Agent - State Farm Insurance. "
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Krystal Hernandez

September 6, 2024

5  out of  5
rating by Krystal Hernandez
"Georgina helped me so much to the fact that I was very happy at the end. I would really recommend anyone to go speak to her to sign up with State Farm."
We responded:
"Thank you for your great review! we're happy to hear Georgina provided such excellent service. We appreciate the recommendation and are always here to assist! Ernesto Martinez, Agent - State Farm Insurance."
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Sandra Thompson

March 15, 2024

5  out of  5
rating by Sandra Thompson
"Georgina’s Customer service is amazing when I call if she’s with another client, she calls me back in a timely manner. She also knows her job. She always has the answers to my questions. Very kind and just a pleasure to talk to I would definitely recommend their office. Everyone I have spoke to has just been a pleasure."
We responded:
"Thank you for your wonderful review! We're glad to hear about your positive experience with Georgina and our team. Your recommendation means a lot to us! Ernesto Martinez, Agent - State Farm Insurance"
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Jesus Bustamante Castillo

February 18, 2024

5  out of  5
rating by Jesus Bustamante Castillo
"I would definitely recommend The State Farm Agency Ernesto Martinez their entire team is very professional and everyone has full Knowledge about insurance policies I am fortunate to meet the whole team of Ernesto Martinez and everyone is great and very patient , they really show their care for the client they are always available to help with any issue that arises or any question one has in a nutshell , they are the best , In Ernesto Martinez’s Agency you are in good hands they are always there when you need them ."
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SELENA HERNANDEZ

February 12, 2024

5  out of  5
rating by SELENA HERNANDEZ
"very helpful and genuine"
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Victor Vivar

February 9, 2024

5  out of  5
rating by Victor Vivar
"Estuve dos dias en la oficina de Ernesto Martinez. El me ayudo con el acidente de mi carro. Despues de varias llamadas, se logro hacer un reclamo contra la persona que me impacto a mi carro. Estoy muy agrdecido del excelente servicio que me brindaron."
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Lucy Valadez

February 5, 2024

5  out of  5
rating by Lucy Valadez
"We are really happy with our State Farm Agent Ernesto Martinez and his team member Cynthia. Today they helped me with my auto claim. Ernesto even made me a cup of coffee, while we made the call to claims."
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MikeSepe Purisima

January 5, 2024

5  out of  5
rating by MikeSepe Purisima
"I have a great experience with the best Insurance STATE FARM and most especially our Agent GEORGINA GUZMAN , she's more Knowledgeable about her work and she's always there to assist you and help you no matter what! Very Very Highly Recommended 👌."
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Jose Luis Giles

December 27, 2023

5  out of  5
rating by Jose Luis Giles
"Tengo un negocio y Ernesto Martínez siempre es muy servicial y amable en cuestión de ayudarme , todo su personal muy amable y servicial."