Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pedro Bahena

Pedro Bahena

October 29, 2024

5  out of  5
rating by Pedro Bahena
"Hola, actualmente soy cliente de state farm ya por varios años y a la vez estoy muy satisfecho con el servicio que ellos me brindan. Sus agentes son muy profesionales y siempre están dispuestos a ayudar y responder a cada una de mis preguntas. Recientemente uno de mis vehículos asegurados estuvo involucrado en un hit and run. Después de hacer mi reporte de policía contacté a state farm y me asistió la agente, Georgina Guzmán. Respondió a todas mis preguntas y me asesoró de la mejor manera de cómo resolver este caso. Su profesionalismo y amabilidad destacan en su persona. Muchas gracias espero que con su ayuda pronto se pueda resolver el caso de mi auto."
We responded:
"¡Gracias por compartir su experiencia y por confiar en nosotros durante estos años! Nos alegra saber que está satisfecho con nuestro servicio y que Georgina pudo asistirle en este caso. Estamos aquí para ayudarle en todo lo que necesite, y esperamos que su situación se resuelva pronto. ¡Gracias nuevamente por su confianza! Ernesto Martinez, Agent - State Farm Insurance."
Profile photo of Humberto Iglesias

Humberto Iglesias

October 21, 2024

5  out of  5
rating by Humberto Iglesias
"Me llego una cartera del estado, pidiendo comprobante de mi seguro. Ernesto me ayudó con la carta y aclaró que si sigo teniendo seguro de auto. La oficina de Ernesto siempre están disponibles para ayudarme, por eso sigo siendo cliente de el por 20 años."
We responded:
"¡Muchas gracias por su reseña y por confiar en mi durante estos 20 años! Me alegra saber que pude ayudarle con la carta y brindarle tranquilidad. Siempre estaré aquí para cualquier consulta o asistencia que necesite. Aprecio mucho su lealtad y espero seguir apoyándole en todo momento. Ernesto Martinez, Agent - State Farm Insurance."
Profile photo of Alicia Galarza

Alicia Galarza

October 10, 2024

5  out of  5
rating by Alicia Galarza
"I had a car accident, and Ernesto Martinez had given me the attention and information I needed. He had explained everything I needed to know and should know, he left no questions unanswered."
We responded:
"Thank you for your review and for trusting me to help with your auto claim. I'm glad I could provide the attention you needed and that all of your questions were answered. Ernesto Martinez, Agent - State Farm Insurance."
Profile photo of Jorge Muñiz

Jorge Muñiz

September 25, 2024

5  out of  5
rating by Jorge Muñiz
"Gracias en contre lo que necesitaba muy amables te explican bien todo se los recomiendo"
We responded:
"¡Muchísimas gracias por su comentario! Nos complace saber que encontró lo que necesitaba y que pudimos brindarle una atención clara y amable. Su confianza y recomendación nos motivan a seguir ofreciendo el mejor servicio posible. Estamos a su disposición para lo que necesite el futuro. Ernesto Martinez, Agent - State Farm Insurance. "
Profile photo of Hazel Aventurado-Codotco

Hazel Aventurado-Codotco

September 16, 2024

5  out of  5
rating by Hazel Aventurado-Codotco
"We never had any problems with our car insurance with State Farm, so when it was time to buy our first home we did not hesitate to contact them. Georgina was very helpful and patient, and assisted us right away in setting up our home insurance. Being first time homebuyers, she gave us tips and worked promptly with our lender ensuring a smooth process. Excellent customer service, more power!"
We responded:
"Thank you for the wonderful review! We're delighted Georgina could make your first home experience smooth and easy. Congratulations on your new home, and we're always here for you! Ernesto Martinez, Agent - State Farm Insurance."
Profile photo of Deiby Escobar

Deiby Escobar

September 11, 2024

5  out of  5
rating by Deiby Escobar
"Georgina is Avery helpful person I'm super glad tho have her as my agent and she has the best customer service the u can ask for."
We responded:
"Thank you for the fantastic review! We're so pleased to hear that Georgina has provided you with top-notch service. We're glad to have her on our team, and we're always here to help! Ernesto Martinez, Agent - State Farm Insurance. "
Profile photo of Krystal Hernandez

Krystal Hernandez

September 6, 2024

5  out of  5
rating by Krystal Hernandez
"Georgina helped me so much to the fact that I was very happy at the end. I would really recommend anyone to go speak to her to sign up with State Farm."
We responded:
"Thank you for your great review! we're happy to hear Georgina provided such excellent service. We appreciate the recommendation and are always here to assist! Ernesto Martinez, Agent - State Farm Insurance."
Profile photo of Sandra Thompson

Sandra Thompson

March 15, 2024

5  out of  5
rating by Sandra Thompson
"Georgina’s Customer service is amazing when I call if she’s with another client, she calls me back in a timely manner. She also knows her job. She always has the answers to my questions. Very kind and just a pleasure to talk to I would definitely recommend their office. Everyone I have spoke to has just been a pleasure."
We responded:
"Thank you for your wonderful review! We're glad to hear about your positive experience with Georgina and our team. Your recommendation means a lot to us! Ernesto Martinez, Agent - State Farm Insurance"
Profile photo of Jesus Bustamante

Jesus Bustamante

February 18, 2024

5  out of  5
rating by Jesus Bustamante
"I would definitely recommend The State Farm Agency Ernesto Martinez their entire team is very professional and everyone has full Knowledge about insurance policies I am fortunate to meet the whole team of Ernesto Martinez and everyone is great and very patient , they really show their care for the client they are always available to help with any issue that arises or any question one has in a nutshell , they are the best , In Ernesto Martinez’s Agency you are in good hands they are always there when you need them ."
Profile photo of SELENA HERNANDEZ

SELENA HERNANDEZ

February 12, 2024

5  out of  5
rating by SELENA HERNANDEZ
"very helpful and genuine"
Profile photo of Victor Vivar

Victor Vivar

February 9, 2024

5  out of  5
rating by Victor Vivar
"Estuve dos dias en la oficina de Ernesto Martinez. El me ayudo con el acidente de mi carro. Despues de varias llamadas, se logro hacer un reclamo contra la persona que me impacto a mi carro. Estoy muy agrdecido del excelente servicio que me brindaron."
Profile photo of Lucy Valadez

Lucy Valadez

February 5, 2024

5  out of  5
rating by Lucy Valadez
"We are really happy with our State Farm Agent Ernesto Martinez and his team member Cynthia. Today they helped me with my auto claim. Ernesto even made me a cup of coffee, while we made the call to claims."
Profile photo of MikeSepe Purisima

MikeSepe Purisima

January 5, 2024

5  out of  5
rating by MikeSepe Purisima
"I have a great experience with the best Insurance STATE FARM and most especially our Agent GEORGINA GUZMAN , she's more Knowledgeable about her work and she's always there to assist you and help you no matter what! Very Very Highly Recommended 👌."
Profile photo of Jose Luis Giles

Jose Luis Giles

December 27, 2023

5  out of  5
rating by Jose Luis Giles
"Tengo un negocio y Ernesto Martínez siempre es muy servicial y amable en cuestión de ayudarme , todo su personal muy amable y servicial."
Profile photo of Juan Aranda

Juan Aranda

December 22, 2023

5  out of  5
rating by Juan Aranda
"Great agent. Really step up when needed."
Profile photo of Carlos Pina

Carlos Pina

December 19, 2023

5  out of  5
rating by Carlos Pina
"Mi experience con Ernesto es una de las mejores que eh tenido,el no es mi agente tengo otra aseguranza pero pareciera que el lo fuera, por que recientemente tuve un accidente y el me ayudó hacer todo el proceso ni mi propia aseguranza me ayudó tanto como el , muchas gracias por tu ayuda no sabes como estoy agradecido, y esta comunidad nesesita más gente como el que ayude a la comunidad"
Profile photo of Martina Zubia

Martina Zubia

December 13, 2023

5  out of  5
rating by Martina Zubia
"Fue recomendado por mi hermana. Logré ahorrar en mi seguro de casa y carro. Ernesto tomo el tiempo de escucharme y explicar mis opciones. Muy agradecido por su atención y el servicio."
Profile photo of Maria Hernandez

Maria Hernandez

December 6, 2023

5  out of  5
rating by Maria Hernandez
"State Farm Insurance has been our insurer for many years, and we are delighted with the customer service from the staff. Our agent, Georgina Guzman, always goes the extra mile to help and make us feel secure. overall excellent customer service."
We responded:
"We sincerely appreciate your continued trust in State Farm and Ernesto Martinez as your insurance agent. It's fantastic to hear that Georgina, a valuable member of our team, consistently goes above and beyond to ensure your satisfaction and security. Thank you for recognizing the excellent customer service we strive to provide. Ernesto Martinez - State Farm Insurance "
Profile photo of Veronica Sanchez

Veronica Sanchez

November 22, 2023

5  out of  5
rating by Veronica Sanchez
"muy buen servicio"
We responded:
"Agradecemos su amable comentario. Nos alegra saber que está contenta con nuestro servicio. Si necesita algo más, estamos aquí para ayudarle. ¡Gracias por elegirnos! Ernesto Martinez - State Farm Insurance"
Profile photo of Amigu Chis

Amigu Chis

November 18, 2023

5  out of  5
rating by Amigu Chis
"After 10+ years I am still completely confident, trust, and know I am secure, and safe that Ernesto of Melrose Park State Farm wholeheartedly cares for the wellbeing of my auto and home with the policies I own. Ernesto is phenomenal in explaining, educating and offering multiple options and resources available for further discounts to choose from. Ernesto is extremely patient with me I value him because he spends extra time to educate me since I am not that tech savvy. He demonstrated on how the Drive Safe & Save discount app works, how I'm driving and how the discount is applied. Now I know beforehand what my next discount amount will be. Once again, I trust Ernesto, and feel confident, secure and safe that my home and auto are taken care of. The occasion that I needed to apply my policy Ernesto has stepped up, responded, answered all my questions, provided valuable information and decreased the stress from the incident."
We responded:
"Thank you for your trust and loyalty over the past decade. I'm glad my explanations, discounts, and assistance have made you feel secure. Your confidence in me is valued, and I remain committed to taking care of your home and auto insurance needs. Ernesto Martinez - State Farm Insurance"
Profile photo of Erika Avila

Erika Avila

November 8, 2023

5  out of  5
rating by Erika Avila
"La verdad me gusta mucho esta oficina La recomiendo muy buen servío al cliente"
We responded:
"Gracias por recomendar a nuestra oficina y por sus amables palabras. Ernesto Martinez - State Farm "
Profile photo of Dora Ambriz

Dora Ambriz

November 3, 2023

5  out of  5
rating by Dora Ambriz
"I have been a client of Ernesto for 15 years. Ernesto and his staff are the absolute best!! Any time I reach out, whether it be via email or phone call, I get prompt service, as well as quick and accurate answers. Ernesto and his staff (Georgina in particular) go above and beyond to help!"
We responded:
"Thank you for being a valued client for the past 15 years. We're grateful for your kind words about my team. Georgina's dedication to going above and beyond is a testament to our commitment. Ernesto Martinez - State Farm"
Profile photo of basilisa rubio

basilisa rubio

October 25, 2023

5  out of  5
rating by basilisa rubio
"Quiero avisar que la oficina siempre me ah atendido bien. Estoy pasando por un problema con un accidente no mi culpa. Y Cynthia me está ayudando a solucionar este reclamo."
We responded:
"Quiero agradecerle por compartir su experiencia. Nos complace saber que nuestra oficina siempre ha cuidado de usted, especialmente en esta situación complicada con el accidente automovilístico. Apreciamos su confianza en Cynthia, y estamos comprometidos en ayudarle a resolver el reclamo de manera eficiente. Si hay algo más en lo que podamos colaborar, no dude en comunicarse. Ernesto Martinez - State Farm "
Profile photo of Rick Jacobsen

Rick Jacobsen

October 24, 2023

5  out of  5
rating by Rick Jacobsen
"Ernesto was very knowledgeable and great to work with. He knows how to explain the policy while putting your mind at ease. Thank you Ernesto!"
We responded:
"Thank you for your kind words! I am glad that I was able to provide you with knowledgeable and reassuring assistance. Ernesto Martinez - State Farm"
Profile photo of silvia rodriguez

silvia rodriguez

October 17, 2023

5  out of  5
rating by silvia rodriguez
"Georgina Is the best, she's always nice and helpful, listen and explains everything step by step. She is very kind and respectful y always answers all questions in the best way the clients understand."
We responded:
"Silvia, thank you for your kind words! We're delighted to hear about your positive experience with Georgina. We'll make sure to pass along your appreciation for her excellent service. If you ever have more questions or need assistance, don't hesitate to reach out. Ernesto Martinez - State Farm Insurance"